Delete your iPrintMo account
You can delete your account here from the app or any browser. You do not need to reinstall the app.
- Your website name, email, password and sign-in sessions are removed. Messenger linking, shared-order access and old account-access links are revoked.
- Unpaid drafts are cancelled. Eligible document files and previews are deleted; storage failures are retried automatically.
- Files needed for an active order remain pending until the order is resolved. Kiosk-local private files require staff to confirm cleanup. Save your order numbers and contact the shop about pending orders or refunds before deleting your login.
- Transaction, refund, rewards and security records remain where needed for financial reconciliation, disputes, fraud prevention or recordkeeping. They can include historical customer IDs and order details. We currently have no automatic expiry for these records; contact the shop for a record-specific retention explanation.
- Account deletion does not initiate a refund or erase a credit balance. Staff must resolve outstanding money separately. It does not delete records held independently by your bank, PayMongo, Google or Meta, or immediately rewrite historical backups.
Privacy and retained records · Deletion help if you cannot sign in
Account deleted
Keep this deletion receipt to check document cleanup: